Our client is looking for an experienced individual to build a center of excellence around.
- Experience building out education/training programs for employees and customers
- Experience working with B2B mid-market companies with similar sales structures (outbound sales teams, 30-45 sales cycle, high volume).
- Ability to quickly learn B2B applications and domains; preferred experience in any of these areas: ERP, Accounting, Finance
- Work to identify, define, design, and develop an overarching Training & Enablement Strategy for customer success onboarding and continued support and product training for sales
- Work closely with key stakeholders and constituents to identify and prioritize gaps and translate them into learning solutions and training plans to align to business strategies
- Work closely with users to understand training needs and build extensive training and enablement programs that will help them accelerate the adoption of products
- Collaborate with leaders across business groups to develop innovative learning solutions that drive essential transformation
- Evangelize training and certification programs at company and industry events
- Build standards, process documentation, design reports, and dashboards to understand the impact, return on investment
- Provide thought leadership around the importance of building product and industry expertise for Sales and Customer Success teams and the best approach to do so in a scalable way
- Communicate effectively, both verbally and in writing to translate ideas into clear, high-impact guidance for a global market
- Partner with subject matter experts to design and implement a variety of learning solutions, including instructor-led, virtual, and web-based courses, events/conferences, and job aids
- Maintain consistent communication with key stakeholders regarding program metrics and progress
- Evaluate, implement, and provide ongoing growth and maintenance of emerging technology for Training and Enablement
Location
Mountain View, CA
Start Date
Ready to Hire
